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Get unlimited managed IT support, powerful cyber security, and a world class customer service experience. Benefits of Managed IT Support Service for Your Business
Handing over your IT issues to us means your business isn’t being held back by frustration and unresolved issues.
Imagine if you could hand these issues over to our experts, who will solve them efficiently and effectively so you can spend more of your valuable time on what matters.
Don’t just take our word for it though, read our latest customer reviews….
Anthony Fraser
17 September 2024
As always , I got a quick helpful response and the problem has been fixed.
Alex Morson | Drewberry
17 September 2024
Fast, knowledgeable, no waiting times, very approachable and friendly
Mark Runchman
28 August 2024
Cameron kept me informed and efficiently solved my issue.
Great service.
Mark & Sharon
18 July 2024
Cameron was able to assess the need from a wider perspective and offer a counter solution that is more effective. He has been very thorough and thoughtful in achieving the results needed. He continued to provide comprehensive support to ensure I am able to operate well after the change request was effected. He is excellent in his knowledge and service, thorough, patient and reliable. Thank you so much!
Read more
Mark Beaumont
15 July 2024
Always a pleasure to deal with the ingenio team. The only problem is, it’s always when there’s a problem. :)). But they do sort the problem.!
Google rating score:4.9 of 5,based on 152 reviews
Get in touch to find out more
For a free, no obligation discussion, enter your details and we’ll call you back within the hour.
With a 99% customer satisfaction rating, our team is ready to help resolve the toughest problem. NameEmailPhoneMessage
What happens when you get in touch?
Hand over IT issues to the leading managed provider
You’ll be able to hand over all your IT issues, and have them quickly and efficiently solved for you.
Cyber Security – peace of mind for your business
Our security systems are ready for Remote, Hybrid and office workers. Using a risk based approach, we’ll ensure you have the right security posture to stay secure
15 minute – IT service support response times
All tickets answered within 15 minutes, by a team of experts that’s always at your disposal.
WHAT YOU CAN EXPECT FROM INGENIO MANAGED IT SUPPORT
Your new Managed IT provider Why Choose Ingenio Technologies?
When you work with us, your outsourced IT support partner, you can rest assured that we will take ownership of your technical issue and work quickly to resolve it. We’ll work with your suppliers, such as Sage or Act! to get you up and running as quickly as possible, We’re so confident that you’ll love our IT support service desk that if you’re not completely satisfied after 100 days, you can withdraw from the contract and we’ll help you move to another provider.
Our Other Services
Day-to-day IT Support
- Fast, reliable 24/7 IT Support ensuring any issues are dealt with effectively
- 10 minute response time to critical requests
- Continuous updates and proactive communication
- On-site visits within Brighton and surrounding areas
- Access to IT Support app where you can schedule calls, log issues and see updates
- New user and leaver management
- Procurement of appropriate hardware on your behalf
Proactive Management
- Proactive maintenance and monitoring of your systems to prevent issues
- Regular updates to applications in the background
- Proactive patching of hardware and software to fix vulnerabilities
- Out of hours maintenance to keep your devices up to date and protected
- Data analysis and assessments to identify recurring problems and pinpoint the route of any issues
- Remote management tools to enforce best practices on devices
Strategy and Planning
- Annual strategic planning meetings to ensure your IT roadmap is aligned to your business goals, with built-in timescales and cost planning
- Ongoing quarterly IT environment audits with your dedicated business technology advisor to identify where improvements can be made.
- These meetings will focus on: Technology recommendations to grow your business; Cyber security expertise to safeguard your business; Reporting and visibility of employee experience to provide insights for improvement
We help and supply over 90 businesses with managed IT support and other IT services
Successful businesses thrive when assisted by technology. We focus on this, put you first and see prosperous results. Stop wasting time on frustrations and start focusing on what matters.
TESTIMONIALS
Join the ranks of our raving customers!
Here are some of their latest Google reviews
Anthony Fraser
September 17, 2024
As always , I got a quick helpful response and the problem has been fixed.
Alex Morson | Drewberry
September 17, 2024
Fast, knowledgeable, no waiting times, very approachable and friendly
Mark Runchman
August 28, 2024
Cameron kept me informed and efficiently solved my issue.
Great service.
Mark & Sharon
July 18, 2024
Cameron was able to assess the need from a wider perspective and offer a counter solution that is more effective. He has been very thorough and thoughtful in achieving the results needed. He continued to provide comprehensive support to ensure I am able to operate well after the change request was effected. He is excellent in his knowledge and service, thorough, patient and reliable. Thank you so much!
Mark Beaumont
July 15, 2024
Always a pleasure to deal with the ingenio team. The only problem is, it’s always when there’s a problem. :)). But they do sort the problem.!
Justina Street
June 25, 2024
Cameron great as usual and fixed our Sharepoint problem.
Chantal Absolom
May 24, 2024
George quickly and confidently resolved my issue.
Gordon Roff
May 20, 2024
Been with Ingenio for many years, always found them to be friendly, honest and efficient.
Jeanette Gater
May 2, 2024
Freddy was as fabulous as ever!
Problem solved very quickly, which meant hardly any disruption to work.
Thank you Freddy
FAQs
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Managed IT Support – Ingenio Technologies
Expert managed IT support by Ingenio Technologies. Reliable solutions to optimise your business performance and ensure seamless IT operations
