Description. Sereno delivers end-to-end IT support Clerkenwell businesses trust. With us, you get the feel of an in-house IT team at a fraction of the cost.

H1 IT Support in Clerkenwell

Once known for its watchmakers, Clerkenwell remains a thriving centre for creative industries, from jewellery and furniture design to marketing, PR, and digital media. As these businesses increasingly rely on design software and online tools, dependable IT systems have become essential.

We deliver end-to-end IT support in Clerkenwell and other parts of London, helping local businesses maintain security and run smoothly. With Sereno, you get the feel of an in-house IT team, but at a fraction of the cost.

Local IT support Clerkenwell businesses trust
Proactive approach & transparent pricing
Fully managed & co-managed IT services
75% of issues resolved remotely in minutes
Built-in cybersecurity, disaster recovery, and backups
Scalable IT support that grows with you

H2 IT Support Services We Deliver

H3 Microsoft 365 & Google Workspace

If you need professional support with Microsoft 365 or Google Workspace, Sereno has you covered. We assist in selecting the right suite for your team, migrating data, setting up licences, configuring user permissions, integrating third-party apps, and implementing security controls. You can also count on Sereno for employee training and ongoing support to ensure that you exploit the full potential of your productivity tools.

H3 Cloud services

Sereno has helped numerous businesses make the switch to the cloud, so they no longer depend on outdated, inefficient systems. Our professional team evaluates your needs, deploys virtual infrastructure accordingly, and keeps track of usage to avoid unnecessary expense. We handle everything, from design to management, allowing you to focus on what matters most – your business goals.

H3 Cyber security

Our IT support services come with robust cyber security solutions to help businesses effectively safeguard the data they store and manage. We deliver an end-to-end range of cyber security services, including regular security audits, firewalls, encryption, multi-factor authentication (MFA), patch management, remote monitoring, endpoint protection, and more.

H3 Disaster recovery & backup solutions

Data loss often leads to reputational or financial damage beyond mere downtime. Sereno offers dependable backup and disaster recovery solutions to help you ensure business continuity in such a scenario. We use time-tested strategies and technologies for backing up data, duplicating it to secure environments, and ensuring that it remains accessible and recoverable, whatever happens.

H3 Internet connectivity

Today’s wide choice of internet providers, line types, and offerings can be perplexing. Sereno helps business owners in Clerkenwell and other parts of central London stay connected with internet solutions that meet their needs and budget. You can turn to us to find a reliable service at the best price, as well as to install, maintain, and support internet lines. Our team also carries out wireless audits to ensure optimal coverage in your office.

H3 VoIP & telephony

Sereno specialises in VoIP and telephony, covering everything from procurement and installation to technical support. We have hands-on experience simplifying communications with comprehensive VoIP and telephony solutions tailored to hybrid working setups and distributed offices. Let us make sure your team gets a secure and cost-effective telephone system.

H3 Hardware & software procurement

We understand that selecting the right technology for business is not an easy task. It’s time-consuming and distracts you from doing your business. That’s why we offer specialist expertise in hardware and software procurement. With years of delivering IT support services in London, we have dependable suppliers to purchase from and can manage everything from sourcing to delivery and licensing.

H3 Infrastructure & networks

Your internet connection, Wi-Fi, and local network all depend on your network infrastructure for secure file sharing, real-time access to data, and seamless communication across your teams. Sereno assists medium-sized and small business owners with optimising their current networks and setting up new environments. We provide expert advisory services as well as take care of procurement, installation, maintenance, and support.

[CTA] Looking for go-to IT support Clerkenwell businesses count on? We’re here to help.

H2 Partnered with the best

H2 Why Choose Sereno IT Support Services in Clerkenwell?

H3 All-in-one IT support

If you’re in search of a reliable IT support partner to handle all your technology needs under one roof, look no further than Sereno. We offer a comprehensive range of solutions, from hardware procurement and infrastructure setup to cloud services and disaster recovery.

H3 Local presence

While it typically takes minutes for our experienced specialists to fix 75% of issues remotely, some cases, such as hardware failures or physical security checks, require a hands-on approach. As a local provider based in central London, Sereno offers scheduled on-site visits when needed.

H3 Proactive approach

We follow a proactive approach to IT support to make sure that potential issues are addressed before they disrupt your operations. From security vulnerabilities to failing hardware, our specialists handle them before they cause downtime.

H3 Industry-focused solutions

The team at Sereno has experience in supporting businesses across an array of industries, including insurance, financial services, real estate, manufacturing, media, and more. Our services are tailored to the everyday needs and expectations of each sector. With us, you won’t have to explain how you work – we already speak your language.

H3 Flexibility & scalability

Sereno offers both co-managed and fully managed IT services, allowing you to choose the level of involvement that suits your team. Partnering with over 75 growing businesses in London, we design our services to be seamlessly scalable and able to grow with you.

H3 We offer more than SLAs

We place a great value on your experience. Instead of following traditional SLAs, we collect feedback from your team after every interaction to calculate a Partner Experience (PX) score. If it falls below 95%, we devise a custom improvement plan. And if we still can’t meet your expectations, you’re free to walk away.

H3 Security-first partner

Many businesses choose us for the comprehensive cyber security and disaster recovery services we offer. Sereno is Cyber Essentials Plus certified, which confirms our strong cyber security policies and procedures.