We provide IT Support & Cyber security solutions across the south east
that will allow your business to evolve, transform and thrive.
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proactive
IT Support your team will love or your money back!
Use Office 365 Like a Pro
- 40+ Elearning courses included in our Managed IT Support. Master Microsoft Teams, Excel, Outlook, Office 365, PowerPoint and more.
- Perfect for your new starters.
Enjoy Personalised Attention and Expert Care
- Monthly ‘Ask Me Anything’ online drop in sessions
- Regular account management
- Calls answered by Engineers, not admin staff
Our IT Support Services
dedicated account manager
brighton businesses
support company
remote support
technical expertise
support service
support team
services provider
it systems
cyber essentials
managed it services
cost effective
other providers
brighton area
business goals
response times
help your business
Reclaim Wasted Time With Lasting solutions
- Tickets responded in 15 minutes or less
- Ownership of all IT issues, no finger-pointing at other suppliers support for your business
Why choose Ingenio Technologies for IT support?
Insights and Reports
- User portal with asset management for computers, Office 365 licenses, installed software, top users, trends and more
Unsure if Ingenio’s IT Support is right for you?
In this short video, Darren Gathercole, Group Manager at Red Knight 6, shares his experience with Ingenio’s rapid and reliable IT support.
From quick fixes over the phone to instant solutions on the laptop, Ingenio proves to be the ultimate IT partner.
Fully Managed IT Support Services Include
Red Knight 6 has 20 employees with some scattered across the UK and Northern Ireland. Everyone get’s rapid and reliable IT support no matter where they are located.
day guarantee
100
WHY CHOOSE US?
IT Support with a money-back guarantee
We get it, choosing a provider of IT support in Brighton & Sussex is a big decision. To give you peace of mind, we have a 100-day guarantee; This allows you to withdraw from the contract for any reason, all your money returned. We’ll even help you move to another IT Support provider. It’s unlikely you’ll need it, though – we still have our first IT Support customer from 2005.
We help and supply over 90 businesses with managed IT support, Cyber Security and other IT services
Located in Brighton, Sussex, Ingenio Technologies has established itself as a leading provider of IT Support in Brighton, offering managed IT Support & managed Cyber Security across the south of England since 2005. We specialise in delivering Enterprise-level services and solutions at competitive prices.
Our dedicated team will effectively become your personal IT department, adeptly addressing issues swiftly, often before they come to your attention. We are experts in managing every aspect of your technology needs, from servers and network infrastructure to computers, workstations, and mobile devices, ensuring comprehensive IT Support in Brighton & Sussex for all your technology requirements.
Benefits of IT support for businesses
With Ingenio Technologies providing your managed IT support, you will benefit from:
Free training for all of your team
Direct access to Engineers by phone, email or portal
Fast response to your problems
Backup and disaster recovery solutions for peace of mind
Our IT support extends throughout Sussex and beyond, encompassing Brighton and its major surrounding cities and towns, ensuring your IT infrastructure is always running smoothly.
TESTIMONIALS
Join the ranks of our raving customers!
Here are some of their latest Google reviews about our Brighton based IT support helpdesk
Review summary
Based on 152 reviews
Ingenio Technologies delivers exceptional IT support with a user-friendly approach. Clients appreciate the responsive, knowledgeable team that is always ready to troubleshoot. The comprehensive services offered make it a promising option for businesses seeking efficient IT solutions.
Read more
Anthony Fraser
17 September 2024
As always , I got a quick helpful response and the problem has been fixed.
Alex Morson | Drewberry
17 September 2024
Fast, knowledgeable, no waiting times, very approachable and friendly
Mark Runchman
28 August 2024
Cameron kept me informed and efficiently solved my issue.
Great service.
Mark & Sharon
18 July 2024
Cameron was able to assess the need from a wider perspective and offer a counter solution that is more effective. He has been very thorough and thoughtful in achieving the results needed. He continued to provide comprehensive support to ensure I am able to operate well after the change request was effected. He is excellent in his knowledge and service, thorough, patient and reliable. Thank you so much!
Read more
Mark Beaumont
15 July 2024
Always a pleasure to deal with the ingenio team. The only problem is, it’s always when there’s a problem. :)). But they do sort the problem.!
Justina Street
25 June 2024
Cameron great as usual and fixed our Sharepoint problem.
Chantal Absolom
24 May 2024
George quickly and confidently resolved my issue.
Jeanette Gater
2 May 2024
Freddy was as fabulous as ever!
Problem solved very quickly, which meant hardly any disruption to work.
Thank you Freddy
Read more
Annie T
23 April 2024
Super fast responses and really friendly too – would highly recommend!
Brian Bliss
25 March 2024
I got a very quick response and the problem was resolved quickly too.
Google rating score:4.9 of 5,based on 152 reviews
Signs your IT Service isn’t meeting expectations
Reluctance to Engage with your IT Support Partner
When your team dreads contacting IT, issues go unresolved, letting tasks slip through the cracks. It’s vital to partner with a friendly, accessible MSP.
You Spend Excessive Time on IT Issues
For IT to be effective, it must function with minimal supervision. Our specialised onboarding project teams are ready to help, taking these tasks off your hands.
IT Should Support, Not Block, Your Goals
Your IT service should get what you’re aiming for, focusing on your entire business, not just tech. It’s important to have a clear plan that aligns with your vision.
Every 19 seconds, a small business in the UK is hacked
You are at risk. Download our free Email Hijack book to discover how to keep your business safe.
IT SUPPORT PLATFORM
Master Your Operations with Lightbulb, Ingenio’s University, Training and IT Support Platform
Ingenio Lighbulb is an app included in our fully managed IT support plans for training, support access and asset management.
This platform has dozens of commercial training courses, bespoke training guides, how to’s and guides. It’s installed on your work computers but also available in any web browser. It can even be installed as a smart phone app.
Fully configurable, it’s the ultimate resource to help onboard your new staff or enhance your current employees. It’s the finance department’s best friend by giving you access to all your licensing and assets.
Ingenio
University
Interactive Office 365 Training with videos and quizzes, knowledge base and guides
Budgeting Roadmap
Includes an always available technology roadmap to help you budget and avoid hidden costs
Support Ticket Portal
No more long confusing emails, all tickets display as clear and concise messages like Facebook messenger
Change Management
Request changes, quotes, and ask for services. Including a bespoke staff onboarding and offboarding process
License Management
View your Office 365 licensing, all in one place, making reconciliation a breeze and avoiding waste
Asset Management
Track all your IT assets across their life cycle – laptops, desktops, and servers
Compliance
The compliance module will highlight productivity bottlenecks, compliance issues, continuity problems, security issues, and more
For Finance
Access all old and current invoices as well as quotes with a few clicks
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Business IT Support Brighton | 100-Day Guarantee
Get professional IT support in Brighton for your business. Remote service with excellent customer reviews. 100-day guarantee! Contact us to learn more!